If you need help with an existing workspace:
1) Use 'Report a Problem', included free with your workspace
2) Send an email to support@simpsf.com
3) Contact your account representative
4) Add simplesoftwaresf@gmail.com to Chat
If you purchased Extended Support, please contact your personal support specialist.
If you are unable to connect to your workspace, please call our emergency hotline. 415-484-3279
** Please be advised **
We are here to help. If your problem is Simple Software's fault, the fix is free.
All other tickets will be billed according to the terms defined in your contract, or our standard billing. $100/hour Monday thru Friday from 9a - 9p PST. $250/hour for all other times.
