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How may I help you?

We can learn a lot from each other!

If you need help with an existing workspace:
1) Use 'Report a Problem', included free with your workspace
2) Send an email to
3) Contact your account representative
4) Add to Chat

If you purchased Extended Support, please contact your personal support specialist.

If you are unable to connect to your workspace, please call our emergency hotline. 415-484-3279

** Please be advised **
We are here to help. If your problem is Simple Software's fault, the fix is free.
All other tickets will be billed according to the terms defined in your contract, or our standard billing. $100/hour Monday thru Friday from 9a - 9p PST. $250/hour for all other times.

Cool Stuff

Employee Resources

A live feed of issues we're currently working on...

To Do